Function: Customer Success
Localización: New York
Job Description
Denodo Technologies, Inc. is seeking an Associate Data Engineer in New York, NY to assist our clients and partners to realize their full potential through accelerated adoption and productive use of Denodo’s Data Virtualization capability to provide modern solutions for agile data delivery to empower people.
Salary Range: $90,000 to $155,000/yr.
Job Responsibilities & Duties
- Assist our clients and partners to realize their full potential through accelerated adoption and productive use of Denodo’s Data Virtualization capability to provide modern solutions for agile data delivery to empower people.
- Education, coaching and support during the introduction as well as ongoing projects of the Denodo Platform to achieve high level of client satisfaction.
- Diagnose and resolve client’s inquiries related to operating Denodo software products in their environment.
- Participate in problem escalation and call prevention projects to help clients and other technical specialists increase their efficiency when using Denodo products.
- Contribute to knowledge management activities and promote best practices for project execution.
- Implement product demos and pilots to showcase Data Virtualization in enterprise scenarios, cloud deployments and Big Data projects.
- Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client’s business cases, requirements and issues.
Desired Skills & Experience
- Bachelor’s Degree in Computer Science, Information Systems, or a related field (or foreign equivalent)
- Demonstrated ability in SQL, relational and analytical database management, Java software development, JDBC, XML, Web Services APIs, and with version control systems.